Return Policy

Return Policy

Thank you for shopping at Nutrasattva. We want you to be completely satisfied with your purchase of our natural and traditional food products.

Return Window

You may return products within 7 days of receiving your order.

Return Conditions

  • Products must be unopened and unused
  • Original packaging must be intact
  • All labels and seals must be undamaged
  • Proof of purchase (order number or receipt) is required

Non-Returnable Items

Due to the nature of food products, we cannot accept returns on:

  • Opened or used products
  • Products with broken seals
  • Perishable items that have been improperly stored

Return Process

To initiate a return:

  1. Contact our customer service team with your order details
  2. Receive return authorization and shipping instructions
  3. Ship the product back to us in its original condition
  4. Receive confirmation once your return is processed

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately with photos. We will arrange for a replacement or full refund at no additional cost to you.